TERMS AND CONDITIONS
Desa Yoga is a brand operated by DESA DI NORIS CHIORDA EUGENIA. All services and transactions are legally provided by DESA DI NORIS CHIORDA EUGENIA, which is the entity responsible for processing payments and managing online transactions.
CANCELLATION POLICY
Desa Yoga online and live classes have a non-refundable policy. In case of emergency, you can subscribe to the following class or move your private class with 12 hours notice. Your spot is confirmed when payment has reached our accounts. All amounts are in € - EURO, and include VAT.
PAYMENT POLICY
Desa Yoga accepts payments via Credit Card and Apple Pay / Google Pay. We reserve the right to store your billing information securely for processing charges. We do not charge card fees. Receipts for online and in-studio purchases will be sent to the email address provided. Customers are responsible for ensuring that the information they provide is accurate. Your payment card must be active and capable of completing online transactions. Any changes to personal information (name, address, email, phone number, or bank account) must be communicated to us via email.
RETREATS
Each retreat may have its own specific Terms & Conditions depending on the location, organizer, and services included. By booking a retreat, you agree to the specific policies and conditions outlined for that event. We strongly recommend reviewing the Terms & Conditions of the individual retreat before completing your registration. Desa Yoga does not take responsibility for external retreat policies. All amounts are in € - EURO and include VAT.
CLASSES
Classes are subject to change or cancellation without notice due to illness or unforeseen circumstances. While our standard policy is that all bookings are non-refundable, Desa Yoga may offer refunds, transfers, or other compensation solely for classes that we cancel. This exception does not apply to missed or unattended classes. Teachers are subject to change without prior notice. Please arrive at least 5 minutes before the class starts. Late arrivals may be treated as no-shows. Desa Yoga is not responsible for the safekeeping of personal belongings. We reserve the right to refuse entry to any class for reasons including but not limited to misconduct, intoxication, or health concerns.
INJURIES
Desa Yoga is not liable for any injuries that may occur during practice or retreats, whether in an office setting or elsewhere. Participation in a Desa Yoga class confirms that the individual is in appropriate physical and mental condition to engage in the activity. We also carry no liability for any damages caused to the practice space.
MEDIA
Photo and video material may be recorded during Desa Yoga sessions. Please inform a teacher if you do not wish to appear in any media. Desa Agency may use such recordings for promotional purposes, unless otherwise requested.
NEWSLETTER
We may use your email for newsletters. You automatically agree to this when signing up at our website & agreeing to these “Terms and Conditions”. You can always unsubscribe via the link in our e-mails.
PARTNERSHIPS
Desa Yoga partners with selected businesses that align with our values and support the wellbeing experiences we offer. Products and services from our partners may be presented in conjunction with Desa Yoga.
OUR RIGHTS
Desa Yoga reserves the right to withdraw from agreements or refuse participants in cases of unsafe or disrespectful behavior. We do not tolerate any form of violence or discrimination and will terminate agreements if such behavior occurs.
Desa Agency reserves the right to update or change these Terms and Conditions at any time.
LEGAL ENTITY
All services provided under the brand Desa Yoga are legally operated by DESA DI NORIS CHIORDA EUGENIA, registered in Italy. For any legal inquiries, please contact us via the email provided on our website.